This updated second edition of ‘Inside Knowledge’ is Dave Fearon’s look at the inner workings of an organization, like the ones we all work for. Dana Gilbert, the main protagonist of this book, is every practitioner working on the front lines of organizations of any size and nature. She enacts the knowledge at hand to do her part to keep her company running. Then, as today, the quality of this working knowledge is up to her. Dana’s success as a constant learner for her company Grand Bay depends upon the conditions for work in a fast-changing organization.

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